Instead, the courier calls you prior to delivery to ensure you are home. If you are not available, they will suggest an alternative time to make the delivery to ensure the package does not end up in the wrong hands or lost.
If you speak a decent level of Chinese, most likely you can handle arranging delivery over the phone. If not (and why not try to learn Chinesesince you live in China?!), list your employer as the primary address so you can easily pick it up from whomever manages the mail.
When receiving packages in person, it is a good idea to open them up and ensure they are in good quality condition. If not satisfied, you can let the courier know you do not want it and they will return it to the sender. If after delivery has been made you want to make a return, you need to follow the return process on the e-commerce website where you made the purchase. This also includes reaching out to the local express delivery courier (快递公司 / kuadi gonsii) to arrange a pick-up to return your package.
Now, let’s take a moment to dive deeper into each of these online platforms.